Let's embark on an inspiring journey where we share Miro's remarkable experience and invaluable lessons learned in the pursuit of quality excellence. Our story began with a traditional approach, but we evolved dramatically, reaching a point where over half our teams operate without dedicated QA engineers. However, we didn't just maintain quality; we elevated it.
Our final destination was QA decentralization - a pivotal moment where we shifted the mantle of quality responsibility from QA engineers to Engineering Managers (EMs). We needed to make our teams autonomous while safeguarding quality KPIs. In this motivational discussion, we will explore:
- Reflecting on the Horizon: A retrospective view of our journey, highlighting the significant strides made in preparing for distributed quality ownership.
- The Blueprint for QA Decentralization: Our strategic plan to achieve QA decentralization and empower our teams further.
- The Power of Change: Embracing the consequences of this monumental shift and charting our course forward towards uncharted excellence.
Throughout our discussion, we'll unveil the critical components of this transformative system:
- Technical Prowess: The tools and infrastructure necessary to enable this paradigm shift.
- Processes: Creating agile and efficient processes that adapt to our evolving needs.
- Defined Roles and Responsibilities: Clarifying the roles of QA Engineers, SDETs, QA leads, EMs, teams, and more.
- Career Advancement: The pathway to growth and success for every team member.
- Measuring Success: QA metrics that keep us accountable and focused on excellence.
- Building a Community: Fostering an internal QA community where knowledge and innovation thrive.
- Structural Strength: Establishing a dedicated QA team structure that empowers product teams to excel.
We're not just decentralizing responsibility; we're empowering teams to take ownership of quality. This journey is about realizing the untapped potential within each team and forging a future where quality is a shared passion, not just a duty. Join us as we embark on this exciting path toward a brighter, more autonomous, and exceptionally high-quality future.